Generative AI has been a hot topic recently. We talked to many customers about the opportunities generative AI brings about. We briefly summarize some applications to share with our customers and those of interest.
Generative AI brings a lot of opportunities for existing and upcoming organizations, and for people as well. Generative AI can improve productivity, in marketing and sales, in operation, in IT, in HR, and in other areas.
Generative AI can classify, edit, summarize, answer questions, and draft new content. Generative AI can be image, video, audio, and coding.
Marketing and sales
Generative AI can draft personalized marketing, social media, and technical content. Generative AI can:
- Write marketing and sales content
- Create product and service guide
- Analyze customer feedback
- Improve sales
- Create or improve chatbot
Operation
Generative AI can:
- Create or improve customer support chatbot
- Identify errors, anomalies, and defects
- Streamline customer service
IT
Generate AI can write, document, and review code. Generative AI can:
- Write code and document code
- Test code
- Review code
- Generate synthetic data
HR
Generative AI can:
- Creating custom interview questions
- Provide self-serve HR functions
People
Generative AI can help people
- Optimize communications, such as auto email response, text translations, tone changing or wording
- Create presentation
- Synthesize a summary
- Enable search and then answer questions
- Sort and extract documents
Answer Complex Questions
Generative AI can pull required information from a large amount of documents and:
- Draft and review documents
- Summarize and highlight changes in documents
- Answer questions from large amounts of documents